Privacy Policy
Last updated: 24 October 2026
Information you provide
When you submit an appointment or service enquiry, we collect the details you enter: your name and mobile number, and, if you provide them, your email address, preferred service, clinic and message. We use these details to respond to your request and coordinate follow-up with you.
Technical information
When an enquiry is submitted, the website also passes the request's IP address and browser user-agent to our enquiry system to help prevent repeated or abusive submissions. The website loads typefaces from Google Fonts. If you follow a social media or WhatsApp link, that service may receive information according to its own privacy policy.
How we handle enquiry information
Enquiries are stored in Hiwaga's enquiry system so authorised team members can review and respond to them. We retain enquiry records for as long as needed to handle the request and maintain relevant business records. We do not ask you to submit sensitive medical records through the website form.
Your choices and requests
You can choose not to provide optional information, such as your email address. If you want to ask about, correct or request deletion of information you submitted, contact us using the details below. We may need to retain some information where required for legitimate business or legal purposes.
Contact
For privacy questions or requests, email info@hiwaga.in or call +91 78421 87111.
For website use terms, see our Terms of Use.